How to Lose Data in 6 Ways

1. Human errors

IT professionals report that human errors are the single biggest cause for data loss. Most people who are working on a site don’t have any ill intent but human error is bound to happen, and it can sometimes be catastrophic. David Simoes, CEO of Sounds Good, UK’s leading ecommerce agency notes that human error isn’t unique to third-parties and junior employees. ”I’ve seen one big problem happening caused by the company’s CEO who tested an app on the live store and wished he had a backup solution later”.

2. Theme code edits

The easiest way to break a website is by making a small mistake in its code. If your client is making any customizations or edits to their website, they need to have an easy way to reverse any changes that don’t work out in a way they expect.

3. App integrations

Any time your client is integrating a new app in their store, they should be aware of the permissions they’re granting the app and have a backup in case the app makes any unwanted changes. Having an app play nice with a website is never guaranteed.

4. Ill-intentioned employees and contractors

A Rewind customer lost over 3,000 products – and over a year’s worth of work – when a developer maliciously deleted the data from his ecommerce store. The only thing that saved him was his backups. Read his story here or share it with your client.

5. Hackers and malware

Nearly 70% of small business websites will face some type of cyber attack. In 2019, 10% percent of small businesses hit with a cyberattack were forced to shut down as a result. While Shopify takes extensive precautions to protect their servers against any malicious attacks, hackers target individual accounts and get increasingly creative with their methods. As part of the Shared Responsibilities Model, your client should take precautions to protect their store - having secure backups in place is a must.

6. CSV imports

CSV imports can be helpful when making bulk edits to a store, but they can actually do more harm than good if even one column isn’t accurate.


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